IP8™ Privacy Policy
(Last Updated: July 7, 2025)
Introduction
IP8 LLC (“IP8”, “we”, “us”, or “our”) respects the privacy of all users (“you”), including both external users and internal users (such as employees and contractors) who access our platforms.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, platform, and third-party-managed portals. If you do not agree with this Privacy Policy, please do not access or use our services.
We reserve the right to make changes to this Privacy Policy at any time. Changes will be effective immediately upon posting. Material changes will be communicated via email or a prominent notice on our website. You are encouraged to periodically review this Privacy Policy to stay informed.
Information We Collect
We may collect and process the following categories of personal data:
Personal Data You Provide:
- Account Data: Name, email address, organization, billing details
- Uploaded Content: Patent numbers, metadata, and associated documentation
- Forms and Communications: Information submitted via forms (e.g., demo requests, webinar registrations, support tickets)
Automatically Collected Data:
- Usage Logs: API activity, user interactions, timestamps, IP address
- Device and Technical Data: Browser type, device identifiers, cookies
- Cookies and Tracking: Session cookies, analytics tags, preference cookies
Third-Party Sources:
We may collect publicly available data or data from third-party sources (e.g., social media or professional websites) for legal or legitimate interest purposes.
How We Use Your Data
We process personal data for the following purposes:
- Delivering and improving IP8 products and services
- Personalizing features and content
- Managing accounts, billing, and service access
- Sending service-related and promotional communications (opt-out available)
- Ensuring platform integrity, security, and fraud prevention
- Complying with legal obligations
- Supporting technical and customer service
- Conducting analytics and product research
- Managing events and webinars
Legal Basis for Processing
We process your personal data based on:
- Contractual necessity
- Legitimate interests (e.g., platform improvement, fraud detection)
- Consent (where applicable)
- Legal obligations
Data Sharing and Disclosure
We may share your personal data only as necessary and under appropriate safeguards:
- Authorized IP8 Personnel: Access is limited to roles requiring data for support or operational needs
- Service Providers (Subprocessors): Including cloud hosting, analytics, customer support, and payment processors. These parties are contractually bound to data protection obligations
- Your Organization (Enterprise Accounts): Administrators may view user activity within managed accounts
- Legal Authorities: If required by law or to protect our rights
We do not sell or rent your personal data to third parties for their independent marketing.
Data Security
We use administrative, technical, and physical safeguards to protect your data:
- Data encrypted in transit (TLS 1.2+) and at rest (AES-256)
- Access control policies and regular security training
- Third-party audits and penetration testing
No method of transmission is 100% secure, but we take reasonable precautions to minimize risk.
Customer Control of Data
Enterprise customers control the data within their IP8 accounts. Admins can manage user data (add, export, delete) via provided tools. Formal data deletion requests will be processed upon instruction from verified account admins.
Data Retention
- Account Data: Retained while your account is active and for up to 2 years after deletion
- Usage Data: Archived securely for compliance and analytics
- Employee Data: Retained only for lawful employment or contractual purposes
Data Breach Notification
If a breach occurs that affects your personal data, we will notify affected parties without undue delay, and in compliance with applicable laws. Notifications will include the scope of the breach, likely consequences, and actions taken.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Authenticate sessions and users
- Analyze usage and improve services
- Personalize content and marketing
You can manage cookie settings via your browser or through our cookie banner.
API Access and Third-Party Integrations
Our platform may support integrations with third-party systems via APIs. If you enable these, data may be shared as configured by your administrator. IP8 is not responsible for the data practices of third-party providers. Please review their privacy policies separately.
Children’s Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect data from individuals under 16. If such data is discovered, it will be deleted promptly upon notification.
Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you may have the right to:
- Access your data
- Correct or update data
- Request deletion
- Object to processing
Please contact us to exercise these rights.
Third-Party Links
Our platform may contain links to third-party sites. We are not responsible for their privacy practices. Users are encouraged to read the privacy statements of each external site visited.
Policy Updates
We may update this Privacy Policy periodically. Material changes will be highlighted through site notices or direct communication. You are encouraged to review this policy regularly.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, contact us at:
